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About Only Oilcloths
This website is owned and operated by Only Oilcloths who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Scafell Road, Queensway Industrial Estate, Lytham St. Annes, FY8 3HE.
Tel. 01253 726666
Company number: 6601108
Our website is available to accept orders 24 hours a day, 7 days a week. However, if you need to speak to us in person, our office opening hours are Monday-Thursday 8.00am-4.30pm. Any queries or emails will be answered during these times.
About our Oilcloths
Our luxury oilcloths have been made to the highest standard using only the best quality cotton fabrics & plastic coatings sourced mainly from the UK. Most spillages are simply wiped from the surface using a damp cloth. Spillages should not be left unwiped for too long, as there are certain items which will stain if left in contact with the surface. These include tomato-based sauces (curry, bolognese etc), nail/shoe polishes & ink.
While the oilcloth surface is a wipeable and waterproof finish, the underside of our oilcloths is made from a luxury woven cotton, and as such should be kept dry and clean.
Only Oilcloths only use premium quality cotton fabrics (sourced mainly from the UK), and all of these cotton fabrics are coated in the UK using the highest quality child safe oilcloth finish.
All oilcloths are approximately 135cms in width (unless otherwise specified on the product page). This is not necessarily an exact width, and may have a standard tolerance of up to 2.5%.
We endeavour to make all photos of oilcloth on the website a true representation to the colour of the fabric. However, all computers & laptops can have different colour settings, and so may show up differently on your screen. If you are unsure about the colour of the oilcloth, we would recommend you use our free sample service. All samples are sent out to UK addresses free of charge, and should be delivered within 2-3 days of being requested.
Making a Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from Europe or anywhere else, place your order and your card company will convert the transaction to Euros or your own currency.
We accept most major credit cards as well as PayPal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Returns Policy As the oilcloths are made-to-measure and cut to customers’ own chosen sizes, we are unable to accept returns unless there is a manufacturing fault. In the unusual event of a manufacturing fault within the material, please contact us prior to sending any items back. We may ask for an emailed photo of the fabric fault.
Please therefore take extra care when measuring your table, and ensure that you do order enough extra length in the oilcloth for your overhang.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
Shipping And Handling
All individual oilcloth orders are also sent with a trackable courier.
You will have a choice of whether you would like the oilcloth folded, or on a cardboard tube.
‘On the roll delivery is half price for oilcloth orders over £45.
ALL SHIPPING IS FREE FOR ORDERS OVER £200.
Customers will be liable to pay any local import duties/taxes (where applicable).
Please click here to see our Delivery Section for all delivery prices & options.
Delivery Schedule We aim to ship all orders as quickly as possible. Please click here to see our Delivery Section for more details about delivery times.
If the oilcloth is damaged in transit, please do not sign for the parcel, and inform us within 24hrs so we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. If a parcel has been signed for, delivery companies will assume that it was received in good condition.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can write to us at Scafell Road, Queensway Industrial Estate, Lytham St. Annes, FY8 3HE. UK.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the ‘Remember Me’ Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Occasionally offer details of promotions, products and services which are likely to be of interest to you.
d. Only disclose information to third-parties for goods delivery purposes.